IT Support

On-Site Support

All of our IT support clients benefit from dispatched onsite service when remote support won’t cut it. We strive to eliminate issues before they occur, and our onsite time provides us with the tactile knowledge necessary to guide your firm’s technology decisions for the future.

Our full-service advisory clients benefit from regularly scheduled onsite visits to build personal relationships and integrate with your team. This serves as the foundation of our forward-leaning advisory model: direct observations and powerful questions lead to relevant and strategic solutions to your business challenges.

Remote Support

At Sobo, we believe that providing a prompt response to our clients is imperative. We have personable, qualified IT Advisors on hand at all times to immediately address any technical issue that may arise. We don’t work in silos – our IT Advisors can help with any and all technical issues you may experience. In the event that an issue cannot be resolved remotely, we have staff available to be on-site at a moment’s notice.

Infrastructure Management

Sobo utilizes industry-leading software to proactively monitor your entire infrastructure – from desktops, laptops, and printers, to servers and back-end appliances. Tracking this in real time allows us to solve problems before they occur, and ensures optimal uptime for your company.